Referral Process
How to Become a Patient at Prism Eye Institute
Seeing an eye specialist can feel overwhelming; especially if you’re not sure where to start.
This page walks you through exactly what to expect, whether you’re:

Our goal is simple: make accessing expert eye care clear, calm, and easy.
Our Ophthalmologists take appointments by referral from Optometrists or family doctors. If you do not have an Optometrist, you can find one in your area on the College of Optometrists of Ontario Website or you can request an appointment with a Prism Optometrist here.
Private and Cosmetic Services
Referrals are not required for private or cosmetic procedures such as eyelid surgery, Botox, and dermal fillers. You can book these services directly with our Eye Aesthetics team.
Whether you’re a new patient, a referring doctor, or someone who’s already been referred, we’ve made the process simple. Choose the path that applies to you below to get started:
I’m a New Patient
Interested in becoming a Prism patient? We welcome new patients for consultations and specialized care. Our team is here to help you understand your eye health and guide you through every step of your journey.
I’m a Doctor
I’ve Been Referred
If your doctor has referred you to Prism, you’re in good hands. Here’s what to expect next; from scheduling your appointment to preparing for your visit.
What Happens Next
Scheduling timelines can vary depending on your condition. If you have not yet been contacted regarding your appointment, please email us at info@prismeye.ca and our team will be happy to assist.
Preparing for Your Appointment:
- Please bring your health card, glasses, and a list of your current medications.
- During your visit, your eyes may be dilated to allow the doctor to fully examine the back of your eyes. Dilation can cause blurred vision and light sensitivity for several hours afterward. Each person reacts differently, so it is up to you to decide if you would like to arrange a driver for your return home.
Additional Support:
- Review our FAQs, location, and directions for your visit.
- For general inquiries, please email info@prismeye.ca or call us 905-456-3937



